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About Iserv

Iserv is one of Michigan's largest, most experienced Internet Service Providers (ISPs). Founded in 1995, Iserv began by delivering dependable Internet service to homes in Grand Rapids. Since then, the business has expanded dramatically, growing in coverage area, customer base, revenues, services and technical capabilities. Iserv has evolved from a residential ISP to a full-service provider serving businesses and homes throughout the state. We operate by the philosophy that all customers - whether business or residential - deserve individual attention and solutions that meet their needs.

Local Focus
Ask what makes Iserv different from other ISPs, and you're sure to hear something about our local focus. Iserv is a Michigan-based company, not a national service. Though we're not small, we concentrate on delivering customized solutions with personal attention - like a local business should.

Customized Solutions
Iserv representatives start by assessing each prospective customer 's needs. After discussing your goals and needs, our sales representatives work together with skilled technical staff to design a workable solution that fits your situation.

Quality Service
By proactively monitoring all dedicated lines, network/systems equipment and modem usage, Iserv engineers work to resolve irregularities immediately, preventing problems for customers. This means consistent connections for our dedicated-line customers, exceptional uptime for web hosting customers and no busy signals for dialup customers. To deliver the best service possible, Iserv also invests in regular equipment upgrades and enhancements. Customer Service is available seven days a week for technical or billing questions.

World Class Facility
Iserv operates from a state-of-the-art facility in Grand Rapids. Originally an empty warehouse, the Iserv headquarters is now an award-winning office environment designed with our customers in mind. It includes a call center, cutting-edge Data Center, conference rooms, office spaces and a welcoming reception area with an Internet-enabled Connection Zone for customer use. By placing all of our people and technology in one facility, we can serve you better.

THE ISERV SOLUTION

Whether you're a small start-up or a large corporation with multiple locations and complex technology needs, Iserv will get you where you want to be. If you're looking for managed services, web development, web hosting, Internet service or network connectivity, Iserv will consult with you to design a solution that meets your needs - and follow it up with exceptional service and support